Mr. Thanassis Pagonis is working for Almi Tankers as a Business Performance Monitoring Unit Officer for the past 8 years and has been involved with data management and analysis for the most part of his career. He holds a BSc in Electrical & Electronic Engineering and a MSc in Digital Signal Processing & Communications, with research work on perceptual analysis and cognitive modelling. He strongly believes that business processes -ideally, well designed ones- should dictate the underlying technology and not the other way around. Since 2015, he has been designing and implementing end-user driven apps & services across the HSQE management spectrum, as part of Almi Tankers’ digital transformation strategy.